Office hours are maintained to ensure excellent customer service for all Cuyahoga Falls utility clients. Please stop by anytime as we are here for you!

Office Location

The utility billing office is near the South entrance of the Municipal Building located at 2310 Second Street, Cuyahoga Falls, OH 44221.


Office Hours

In Person

Mondays through Fridays: 8:00 a.m. - 6:00 p.m.

By Phone

Mondays through Fridays: 8:00 a.m. - 5:00 p.m.


Please note that on occasion the utility billing division may close for major holidays.