Office hours are maintained to ensure excellent customer service for all Cuyahoga Falls utility clients. Please stop by anytime as we are here for you!

Office Location

The utility billing office is near the South entrance of the Municipal Building located at 2310 Second Street, Cuyahoga Falls, OH 44221.

Office Hours

In Person:

Monday through Friday 8:00 am - 5:00pm

By Phone:

Monday through Friday 8:00 am - 5:00pm

Please note that the utility billing division will be closed for the following holidays in 2024.

New Year's Day Monday, January 1
Martin Luther King Day Monday, January 15
Presidents Day Monday, February 19
Good Friday Friday, March 29
Memorial Day Monday, May 27
Independence Day Thursday, July 4
Labor Day Monday, September 2
Veterans Day Monday, November 11
Thanksgiving Day Thursday, November 28
Day After Thanksgiving Friday, November 29
Christmas Eve Tuesday, December 24
Christmas Day Wednesday, December 25
New Year's Day 2025 Wednesday, January 1, 2025