Office hours are maintained to ensure excellent customer service for all Cuyahoga Falls utility clients. Please stop by anytime as we are here for you!

Office Location

The utility billing office is near the South entrance of the Municipal Building located at 2310 Second Street, Cuyahoga Falls, OH 44221.

Office Hours

In Person:

Monday through Friday 8:00 am - 5:00pm

By Phone:

Monday through Friday 8:00 am - 5:00pm

Please note that the Utility Billing Office will be closed for the following holidays in 2026.

New Year's DayThursday, January 1
Martin Luther King DayMonday, January 19
Presidents DayMonday, February 16
Good FridayFriday, April 3
Memorial DayMonday, May 25
JuneteenthFriday, June 19
Independence Day (Observed)Friday, July 3
Labor DayMonday, September 7
Veterans DayWednesday, November 11
Thanksgiving DayThursday, November 26
Day After ThanksgivingFriday, November 27
Christmas EveThursday, December 24
Christmas DayFriday, December 25
New Year's Day 2027Friday, January 1, 2027