Information Technology Services is the primary department responsible for the administration and maintenance of the city’s data and network infrastructure.

Its staff of 5 supports over 500 users using 300 workstations located across 30 sites throughout the city.  End user support as well as application administration of the city’s many data systems, such as database and application servers, email and internet presence is only part of the service that ITS provides.

The ITS department also establishes the city’s overall focus for technology and provides direction for city projects that often have complex technical requirements. Today, every city department relies on technology to operate, and ITS provides the infrastructure and support needed to effectively serve the citizens of Cuyahoga Falls.