City of Cuyahoga Falls Residents to Receive NOPEC Natural Gas Enrollment Mailers

Oct 23, 2019

Starting October 30, 2019, all eligible City of Cuyahoga Falls residents and small businesses will begin receiving enrollment letters for Northeast Ohio Public Energy Council’s (NOPEC) natural gas aggregation program. Under the terms of the Aggregation Program, eligible residential and small commercial customers will automatically be included in the purchasing group unless they elect to opt-out of the Program. NOPEC is required by the Public Utilities Commission of Ohio (PUCO) to send opt-out notifications to eligible customers every two years.

Customers already enrolled in NOPEC’s Standard Program Price option, and those that want to join NOPEC, do not need to take any action. As a resident in a NOPEC community, they will automatically be enrolled in NOPEC’s Standard Program Price option. NOPEC’s program price is negotiated exclusively for NOPEC member communities to deliver consistent, competitive pricing and to reduce severe price swings due to market volatility.

NOPEC also offers a monthly variable rate program and 12- or 24-month fixed term programs. To enroll in one of these options, consumers must call NOPEC’s Customer Care Center at 855-NOPEC-01 (855-667-3201). Enrollment in the Monthly Variable Rate Program is limited and subject to availability. Current customers already enrolled in the monthly variable rate option, will need to contact NOPEC’s Customer Care Center at 855-667-3201 to elect to stay in the variable rate program.

If consumers do not wish to participate in NOPEC’s natural gas aggregation, they must notify NOPEC by either a) filling out and mailing back the opt-out form enclosed in the enrollment mailing or b) faxing the opt-out form to 440-774-4422 by the date indicated in the letter they received.

To research enrollment pricing and program options, please visit

NOPEC only provides services as the supplier of the natural gas. All other functions including delivery, repair, billing, and customer service, will continue to be provided by Dominion East Ohio Gas. Customers will continue to receive only one bill.