Office hours are maintained to ensure excellent customer service for all Cuyahoga Falls utility clients. Please stop by anytime as we are here for you!
Office Location
The utility billing office is near the South entrance of the Municipal Building located at 2310 Second Street, Cuyahoga Falls, OH 44221.
Office Hours
In Person:
Monday through Friday 8:00 am - 5:00pm
By Phone:
Monday through Friday 8:00 am - 5:00pm
Please note that the utility billing division will be closed for the following holidays in 2024.
| New Year's Day | Monday, January 1 |
| Martin Luther King Day | Monday, January 15 |
| Presidents Day | Monday, February 19 |
| Good Friday | Friday, March 29 |
| Memorial Day | Monday, May 27 |
| Independence Day | Thursday, July 4 |
| Labor Day | Monday, September 2 |
| Veterans Day | Monday, November 11 |
| Thanksgiving Day | Thursday, November 28 |
| Day After Thanksgiving | Friday, November 29 |
| Christmas Eve | Tuesday, December 24 |
| Christmas Day | Wednesday, December 25 |
| New Year's Day 2025 | Wednesday, January 1, 2025 |